Auto-Connect | Instant Supporter Connection

Discover how the Auto-Connect feature revolutionises supporter matching, facilitating instant connections and enhancing student engagement—all without consuming any program administrative time. This innovative tool empowers students to confidently engage with supporters by eliminating barriers to matching and reducing anxieties associated with reaching out for support.

Why You'll Love It:

Elimination of Manual Matching: Manual matching processes can often consume significant time and resources for program administrators. With Auto-Connect, this cumbersome task is streamlined and simplified. The system leverages students' program onboarding questions, intelligently analyses their responses, and seamlessly matches them with the most suitable supporter.
Student Empowerment: Auto-Connect, students have the choice to proceed with the recommended supporter or seek their own connection, all without requiring intervention from the program administrator. This student empowerment promotes autonomy and engagement, fostering a positive and personalised connection that aligns perfectly with their individual needs and preferences.
Immediate Connections: Auto-Connect goes beyond matching; it enables instant connections with pre-configured chat prompts. This feature ensures that students can access support immediately, fostering deeper engagement and support within your programs and ensuring that no student is left waiting for the assistance they need.
Matching Data Insights: Administrators can have access to valuable matching data, including connections and the number of chats. This data enables administrators to gauge the success and impact of their support program, allowing for informed decision-making and continuous improvement.

Take your program to the next level with Auto-Connect, fostering meaningful, value-added connections with minimal administrative burden. Experience firsthand how this innovative tool revolutionises program engagement with personalised, immediate support that drives student success.

Please contact your respective customer success manager to confirm that you'd like to enable auto-connect for your program/programs.