Supporter Onboarding Checklist - Getting Started with Vygo

This checklist will guide supporters through the essential steps to set up the supporter profile and start making an impact as a supporter.

1. Creating Your Account

• Download Vygo App:
  • Google Play: Vygo App
  • Apple App Store: Vygo App
• Access Vygo Web App:
  • URL: Vygo Web App
• Register:
  • Select "Register Now"
  • Select your university and fill in your details
  • Verify your email via the verification link
• Log in:
  • URL: Vygo Login

2. Joining a Program

• Navigate to the Program Tab:
  • Browse and select the relevant program
  • Select "Join Program" and fill out the Join Questions

3. Becoming a Supporter/Mentor

• Become a Supporter/Mentor after joining the program
  • Select the “You are a member” drop-down blue box on top

• Select the "Become a supporter" option (supporter/mentor/advisor etc.)

4. Creating Your Profile

• Introduction Video:
  • Create a short video introducing yourself and mentioning your qualifications and mentoring style.
• Tagline:
  • Craft a tagline showcasing your personality and expertise
• About Me Section:
  • Max 800 characters, including experience, skills, location, and timezone
  • Be authentic and showcase your personality
• Availability:
  • Set precise availability time slots and days
• Languages:
  • List any additional languages you speak
• Profile Picture:
  • Upload a recent headshot (LinkedIn style), drag and drop, and crop if needed

5. Mark Your Availability

• Set Availability Status:
  • Select your profile picture on top
  • Select the available status
  • Mark yourself available to connect with students and mentors

6. Getting Help

• Vygo Help Centre:
  • Access advice and answers from the Vygo Support team
  • Explore over 100+ how-to articles on the Vygo platform