How do you offboard a program on the Vygo Platform?

What is Program Offboarding?

Program offboarding on the Vygo platform is the process of concluding a program while ensuring all data, communication, and archiving needs are handled efficiently. This ensures a smooth transition for participants and maintains program records for future reference.

Why is Program Offboarding Important?

Secure Data Management: Safeguard and retain essential program data for reporting and compliance.
Clear Communication: Notify all participants about the program closure to maintain transparency.
Seamless Transition: Archive programs effectively to ensure no loose ends remain.

How to Offboard a Program?

Offboarding involves the following key steps:

Data Management:
- Confirm if program data needs to be downloaded.
- Use Vygo’s data export tools to securely save required information.
Participant Communication:
- Notify participants via group messages and email about the program closure and provide details on where to access future services.
Program Archiving:
- Set an archiving date and confirm it with the Vygo team or relevant administrators.

For a detailed checklist to guide you through the offboarding process, refer to the Program Offboarding Checklist.

By following these steps, you can ensure a well-organised and efficient program offboarding experience, leaving participants informed and the program properly concluded.