How to update program settings on Vygo?

Once your program is live on the Vygo platform, you may find the need to adjust its settings to better suit your needs or accommodate changes in your program structure. As a program admin, you have the flexibility to make these adjustments at any time. Let's explore how you can update program settings and what considerations you should keep in mind.

Accessing Program Settings

To begin, navigate to the ‘Programs’ section via the top navigation menu. Locate your program and select ‘Settings’. This option can be accessed from any page within your program and is situated in the second-from-the-top navigation menu as the furthest right option.

Making Changes

Upon accessing the program settings, a vertical menu will appear in the left sidebar, resembling the setup process when you initially created the program. Here, you can modify various aspects of your program under different sections such as ‘General’, ‘Access Control’, ‘Member Join Questions’, ‘Supporter Join Questions’, and ‘Program Guidelines’.

Impact of Changes

It's important to consider the impact that any changes to program settings may have, especially if members have already joined your program. Here are a few key points to keep in mind:

• Program Guidelines: Updates to program guidelines may only be visible to new members joining the program. Existing members may not see these changes.
• Membership Questions: Any modifications to membership questions will prompt existing members to provide updated answers. This ensures that member profiles remain accurate for matching purposes.
• Supporter Join Questions: Changes to supporter join questions will trigger email notifications to mentors, reminding them to review and update their matching criteria to ensure accurate supporter recommendations.

Best Practices

To minimise disruption and ensure a smooth transition when updating program settings, consider the following best practices:

• Avoid Frequent Changes: Try to limit the frequency of updates to membership questions to avoid overwhelming members with repeated requests for information.
• Communicate Changes: Keep members informed about any significant changes to program guidelines or membership requirements.

Updating program settings on the Vygo platform is straightforward and offers program admins flexibility and control. By following the steps outlined above and considering the impact of changes, you can ensure that your program remains relevant and effective in meeting users' needs. With careful planning and consideration, you can make informed decisions to optimise your program settings and enhance the overall user experience.