How to Enable AI Features in Vygo

AI features in Vygo unlock valuable insights and automation tools that enhance your program’s effectiveness. These features must be enabled by an organisational-owner administrator before they become available to programs across your institution.

Who Can Enable AI?

Only users with organisational-owner admin access can see and manage AI settings. If you’re a program admin or staff member and do not see the AI options, please reach out to your institution’s platform owner.

Steps to Enable AI in Your Environment

1. Log into Vygo at web.vygo.app.
2. Access Admin Settings:
   • In the left menu bar select Admin > Settings.
3. Enable Vygo AI:
   • In the Settings menu, find and select Vygo AI.
   • Toggle the Enable Vygo AI switch to turn on the feature.
4. Choose Features to Activate:
   • After enabling AI, you’ll see a list of individual AI-powered features.
   • You can selectively enable the features you wish to use. You do not need to turn on everything at once—you can return later to adjust settings.

Which AI features can I turn on?

Once Enable Vygo AI is on, turn on each feature separately under Feature settings:

• AI program insights: AI summaries of program insights data. See How to Use AI Insights Summaries
• AI program chat insights: AI analysis of chat themes, engagement patterns and common questions. See How to Use AI Chat Insights Summary
• Translations: translation of chat messages into each person's preferred language. See How to Set Up and Use In-Chat Translation
• AI Concierge: Vy, the AI assistant that helps students find programs, events, supporters and resources, and helps admins with questions about Vygo. See How to Set Up and Use Vy
• AI Concierge Program Insights: lets admins ask Vy questions about their program data. Needs AI Concierge to be on. See How to Use Vy Program Insights

Need Help?

If you have questions about access, configuration, or feature usage, please contact your Vygo Partner Success Manager.